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Cancellation and Refund Policy

Cancellation and Refund Policy

At Digital Aman ., we strive to provide excellent digital marketing, web development, and creative services to our clients. This Cancellation and Refund Policy explains the terms under which you may cancel a service or request a refund. By purchasing our services, you agree to the terms stated below.

2. Service Cancellation

  • Before Project Commencement: Clients may request a cancellation within 48 hours of payment if the project work has not yet started. A 10% administrative fee will be deducted to cover transaction and processing costs.
  • After Project Commencement: Once a project has started — such as campaign setup, design, content creation, or SEO activities — cancellation requests will not be eligible for a refund, as resources, tools, and time are already allocated to your project.
  • Monthly/Subscription Services: For ongoing marketing or subscription-based plans, clients must request cancellation at least 7 days before the next billing date. Any cancellation received after renewal will be applied to the following billing cycle.

3. Refund Policy

Refunds are considered only under specific circumstances:
  • If the service has not been initiated within 10 working days of payment and no communication or valid reason for delay has been provided by our team.
  • If there is a proven error or fault from our side that cannot be reasonably corrected.
Refunds will not be provided in the following cases:
  • The client changes their mind after work has begun.
  • Delays or unsatisfactory results due to incomplete information, lack of communication, or delayed approvals from the client’s side
  • Services that are partially or fully delivered.
  • Third-party expenses (e.g., ad spend, domain, hosting, or software subscriptions) are non-refundable.
Once approved, refunds will be processed within 7–10 business days through the original payment method.

4. Project Modification

If you wish to modify or upgrade your plan or scope of work, please contact our support team. Changes can be made based on project stage and feasibility, and additional costs may apply.

5. Contact Information

For any questions related to cancellation or refunds, please contact:
Digital Aman
  • Email: amarnathpatra04@gmail.com
  • Phone: +91 96477 93769
  • Website: https://digital-aman.com/
  • JF49+GX8, Street Number 503, AA II, Newtown, New Town, West Bengal 700161
Our support team will respond within 24–48 working hours.

6. Policy Updates

Digital Aman reserves the right to update or modify this Cancellation and Refund Policy at any time without prior notice. Clients are encouraged to review this page regularly for any updates.
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